How to add an athlete during the event

If you wish to add athletes you can use two methods; either going the regular user-route (1) or adding them manually as the organizer (2).

1. Through the registration process if/when it is open.

If the registration online is closed your customers will not be able to choose this option. If you want to open up the online registration, check these dates:

2. Add an athlete when the registration online is closed

During the event you can use the "Add athlete" button located from the registrations tab.

Start by adding the athletes email address. The personal email address is central in Smoothcomp and is required for all athletes. The address is used to link the athlete to their stats and also for the organizers to be able to communicate with their athletes.

Adding an existing Smoothcomp account

If the email address is recognized it will display the athletes name (or any shared profile) or automatically create a new account.

Now add the athlete to the entry and choose the values.

Adding a new Smoothcomp account

If the email you entered is not already in our database as an account, a new account will be created and the user will receive an email to approve and claim their account. The information input will be a bit different here since user details are required:

Once the user has claimed their account they are able to log in and make changes to the account. If the user does not claim the account the account will remain as unclaimed with a temporary email.

Important note: Before the invitation is accepted by the user, a temporary user is created in its place. This temporary account will show up in the registrations view and look and act like the real account. The temporary account will have a "user.smoothcomp.com" email address and be labeled as "unclaimed". Once the invitation is accepted, the real account will replace the temporary one.

This is only for athletes added without an existing Smoothcomp account.

Once the registration is created

When all information is filled out, click on "Create registration". This will create the registration (plot twist, I know) and take you back to the registration list.

All athletes are unapproved from the start. This means that they will not be added to the bracket when you create it until you approve them.

Unapproved athlete

Approved athlete

Once you have approved the athlete you are set and can create the bracket or go to "edit seed" and place him in the "placed" section to add him to the already created bracket.

Click edit if you already have created the bracket.

Move the unplaced athletes to the section where it says "drop athlete here". You can also rearrange the seed if you want. Make sure to save your changes!